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The Sugar Water Operations Team, Your Operations Strategy Partner
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Carla Griffin smiles and leans against a wall, wearing a yellow leather jacket, a white T-shirt, and blue jeans.

Welcome from the CEO

Carla Y. Griffin, MS*, MA

Hello there! Thank you for visiting. Please allow me to introduce myself. I am the Founder and CEO of The Sugar Water Operations Team, an Operations Strategy and Solutions Firm designed with biotech, pharma and life sciences start-ups in mind.  Yes, I am officially coining the term "operations firm" because I believe operations is so important it needs its own firm exclusively dedicated to ops. I have two decades of  experience resulting in a strong Regulatory background and a love for all things Strategic Operations for the product development space. Simply put, I am a regulations, systems and process geek.

Proven Experience and a Thirst for Innovation

Before starting The Sugar Water Operations Team, I worked as the Head of Strategic Operations for a small biotech company where I held various leadership roles and was instrumental in overseeing the cross-functional operations that led to the global launch of two life-changing marketed products. I have a host of degrees including a Masters in Regulatory Science from Johns Hopkins University.  

Passionate Operations Strategy Partners

If you believe that everyone has super powers, stand back and watch us use ours to leap and lead your team to success in a single bound. I'm passionate about what you do as a ground-breaking researcher, and I've seen many such start-ups  make costly operational mistakes. For this reason, I have designed this firm to allow you to focus on the science, while my team and I get cozy in the next "cubicle next door" master-minding your Operations Strategy. You've got operational needs, and we are the solution. 

Systems are the Key to Success

And it's fortunate that our paths have crossed now. For what James Clear (author of Atomic Habits) says is true: "You do not rise to the level of your goals. You fall to the level of your systems."  And if I could thank Mr. Clear myself,  I would. He presented to the world in 2018 what I'd been thinking my entire career!

I hope you will look around and connect with us to learn more about how we can help you. And just remember, "When life forgets the lemons, make Sugar Water!" - Carla

Let us design your

Operations Strategy now

to reach your next milestones

We're the Ops Team in the "cubicle next door". We'll help you make the most of your operational budget.

Our Services

For more about our services, click here.

"Suppose one of you wants to build a tower. Will he not first sit down to estimate the cost to complete it?"

Understand the operational costs before you develop your therapy.

Operations is the New Strategy  

You've got questions. We've got answers. 

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